Q: Do I need to water the moss if I am not yet ready to plant?
A: No, Think of the moss as the “soil” in your topiary as it will not “grow” on it’s own. In fact, it is best if you keep the moss dry until you are ready to plant due to the fact that the moss has an amazing water retention quality and it may start to rot if there are no plants to utilize the water.
Q: How can I place an order?
A: This is the easy part
1) Simply call 1-651-488-7717 and speak with
one of our helpful sales reps
2) You can also fax (1-651-688-8861) your order in. 3) Order online
Q: What do I do with my topiary in the winter months?
A: You have a couple of options…
• If your topiary is small to medium in size, one option is to mulch in your item (using leaves/grass clippings) or wrap it in burlap. Or you can move it indoors to an unheated garage near a window. If planted you want to avoid cold air, wind and snow getting to the roots of the plant. In the spring bring the topiary back out, if necessary replant and enjoy.
• If your topiary is too large to mulch indoors, you can drive stakes into the ground and wrap it in burlap. Again prevent cold air, wind and snow getting to the roots of the plant. Alternatively you can do nothing and simply replant in the spring.
Q: What is your return policy?
A: We want all customers to be completely satisfied with their purchase. If you are not, simply return the items in new conditions within 30 days and we will refund your money within 14 days (a check will be issued upon receipt of return) and a restocking fee of 25% of the cost will be applied. You can also exchange item(s) but they are subject to the return policy.
